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"The staff at Rocky River Public Library found Kim Langley’s training on customer service informative and entertaining. Her anecdotes struck just the right chord, leaving us laughing and considering our work with the public. Her videos and visual aids created a picture of the work she was discussing. The staff really liked her breaks for trivia that lightened the tone and gave our brains a rest. She was able to weave into her training specific items we had asked for and still complete her presentation right on time. Everyone left smiling!"

Nancy Levin
Deputy Director, Rocky River Public Library

"Thank you so much for presenting Work..Life..Balance. It was great to finally meet you and to hear you present. Your program was outstanding! Many people including myself came away with many ideas. I would love to have you back."

Melissa Lattanzi
Senior Continuing Education Specialist
Northeast Ohio Regional Library System

"Kim's programs provided new tools and strategies, fresh ideas and best practices tailored to meet the challenges that are unique to a library and its operation. Her engaging style and energy held the group's attention and sparked imaginative solutions."

Kitty Sommers
Director of Marketing and Development
Rocky River Public Library

Libraries

No matter what your challenge, LifeBalance Enterprises has a program to sharpen your skills and increase the performance of your people. Kim Langley, president of LifeBalance Enterprises, is an experienced professional trainer, conducting 100+ workshops annually for libraries, educational institutions, corporations, professional groups, and associations. Her areas of expertise include Emotional Intelligence, Conflict Management and Communication Skills, Stress Management and Wellness, Creativity, Family Life Skills, Work and Family Issues, and Professional Development Training.

Below is a list of programs that can be delivered to your organization, along with descriptions of each.